5 Tips To Handling Customer Complaints
Retail World

5 Tips for Handling Customer Complaints

Customer complaints are often a company owner’s worst nightmare. Up against an agitated customer, many business managers just shut down, either tiptoeing around communicating with the customer or providing unhelpful or unsympathetic answers. This is understandable because often getting a customer complaint can be an intimidating prospect, especially as most disgruntled punters are inclined to […]