beauty industry

The Size of the Beauty Industry in 2020

The size of the beauty industry is always changing and the trend shift happens dynamically with different new products appearing in the market every day. The beauty industry has been growing constantly and strongly over the past century or so – into what is now a $532 billion global industry. There is always a growing […]

5 Tips To Handling Customer Complaints
Retail World

5 Tips for Handling Customer Complaints

Customer complaints are often a company owner’s worst nightmare. Up against an agitated customer, many business managers just shut down, either tiptoeing around communicating with the customer or providing unhelpful or unsympathetic answers. This is understandable because often getting a customer complaint can be an intimidating prospect, especially as most disgruntled punters are inclined to […]